How do I make an appointment?
Simply call us at during our working hours or you can request an appointment online using this form.
Do I need a referral to make an appointment?
Most medical specialists will accept only referred patients. This is mainly to try to ensure that the specialist you are seeing is appropriate for you and your condition. Check with your insurance company to see if a referral is necessary.
What to bring for your initial consultation?
In order to assure we are well prepared for your first visit, our Patient Intake Coordinator will assist you in gathering the following information prior to scheduling your initial appointment.
Here is check list for your initial consultation:
- Drivers License or valid ID
- Valid email address for completion of New Patient Questionnaire and Shoulder Patient Questionnaire
- Insurance information
- Referral letter (if required)
- Reports, X-rays, MRIs, and any other relevant information
- List of medications
We encourage you to come to your initial consultation with a written list of questions to ensure you don’t forget to ask them when you visit the doctor.
How do I get medication refills/how are meds provided?
California requires that we use E-prescribing for medications you need to pickup from the pharmacy. Some Routine Medications we will dispense directly at the office for your convenience. Check with our team at Checkout.
Who schedules MRI and other advanced imaging?
Our staff will assist in gathering insurance authorization on your behalf, we will also help you schedule your imaging appointment. Occasionally, a third party involved with your insurance will try to schedule your imaging appointments for you. When you are called to schedule the MRI, confirm that the MRI is scheduled at one of our preferred locations
Who schedules my Physical Therapy?
Private insurance does not usually require an insurance authorization for Physical Therapy. Please let our staff know where your preferred location is to complete therapy. We will send your orders directly to that office, and a courtesy copy will be provided to you. Schedule these appointments directly with your physical therapy office.
Workers Compensation requires an authorization for therapy from your insurance. Our staff will assist in gathering the authorization on your behalf. We will notify you when we have received Approval or Denial for your therapy, and send the orders directly to your preferred physical therapy office and insurance-required third-party scheduling vendors (if necessary). Schedule these appointments directly with your physical therapy office, and/or third-party scheduling vendors (ie OneCall, MedRisk).
Who schedules my referrals?
Our staff will assist in gathering insurance authorization on your behalf. Upon approval, we will forward relevant medical records, imaging records, and referral information to a preferred provider for your referral. We will assist you to schedule your initial appointment, however most offices request you to schedule directly with their staff.
Are my medical records kept private and confidential?
Your medical file is handled with the utmost respect for your privacy. Our staff is bound by strict confidentiality requirements as a condition of employment regarding your medical records. We will not release the contents of your medical file without your consent.
How long do I need time off work after the surgery?
The post-operative recovery period varies based on the surgery. Generally, it is recommended patients take two weeks off work to recover from any surgery and to resume light duty following resumption of work. Your surgeon will give you specific instructions to follow for a successful recovery.
How long before I can resume driving?
You should wait at least one week before driving after surgery. The effects of anesthetic and surgery can affect judgment and reflexes during the first week following your surgery. Your surgeon will provide more specifics after considering your condition.
When can I resume exercise?
Your doctor will instruct you about post-treatment exercises – the type and the duration to be followed. You may be referred to a physical therapist to help with strengthening and range of motion exercises following surgery.
How do I contact after hours?
There will be a point of contact 24 hours a day for any concerns you may have. You will be provided with contact details following your treatment.
What are the non-surgical treatment options?
The non-surgical treatment options include rest, medications including analgesics and antibiotics, injections, and physical/occupational therapy.
Will physical therapy be required after surgery?
Getting full range of motion, strength, and flexibility back after surgery usually takes time. That is where pre-operative exercise, education, and post -operative physical therapy programs come in – to ensure you are physically and emotionally prepared for surgery and to maximize your recovery after surgery.
What are the risks associated with surgery?
As with any surgery, risks include reactions to anesthesia, bleeding, infection, stiffness and nerve damage. Your doctor will discuss the risks associated with your specific procedure.
When can I return to daily activities?
This varies depending on the type of procedure undergone, and can range from a few days to a few months. Return to all activities, sports and exercise can take up to four to six months. Your doctor will advise you depending on your health condition.
What can happen if surgery is avoided?
Some complications of not undergoing an Orthopedic surgery for your condition include pain, loss of joint motion, joint weakness, numbness and an early onset of arthritis.
What are the most common injuries?
The most common Orthopedic injuries are sprains and strains, fractures and dislocations. Injuries can occur when playing indoor or outdoor sports or while exercising. Sports injuries can result from accidents, inadequate training, improper use of protective devices, or insufficient stretching or warm-up exercises.